Need bedtime help?

GlowLab AI Support

Find quick fixes, bedtime tips, or contact the team directly.

If lullabies are silent

Bring the sound back before your baby wakes.

  • Make sure the device isn't muted and system volume is above 50%.
  • Open GlowLab AI, pause the lullaby, wait three seconds, then press play.
  • Restart your device if audio is missing in other apps too.

Restore Premium lullabies

Use App Store purchase history to unlock existing purchases.

  • Open GlowLab AI -> Settings -> Premium.
  • Tap "Restore purchases" and confirm with your Apple ID.
  • Ensure you are signed in with the same Apple ID used for the original purchase.

Suggest baby sleep sounds

Your feedback helps us create better bedtime content.

  • Tell us which noises or melodies calm your baby best.
  • Include your device model and iOS version for context.
  • Attach a short video or note about your bedtime routine if that helps.

Contact us

Email our support team with a description of the bedtime issue or idea.

smfedorov.iosdev@gmail.com
We reply within two business days. Support available in English, Spanish, and Russian.